Post-Incident Summary

Date: 12 April 2026

Impact: Degraded sync execution and delayed actions and webhook processing

Status: Resolved

Summary

A webhook flood originating from a single customer environment caused one of our databases to saturate, resulting in broad degradation of asynchronous job processing. Sync execution dropped to near zero, and a large portion of actions and webhook-driven work were delayed or unable to run. A secondary bug in the scheduling system amplified t...