Previous incidents
Post-Maintenance Period Sync Delay
Resolved Oct 12 at 11:42am CEST
All syncs have caught up.
1 previous update
Nango is experiencing problems.
Resolved Oct 07 at 11:02am CEST
Post-Incident Summary — Database Lock Contention and Service Outage
Date: 6 October 2025
Impact: Temporary outage of Nango services
Status: Resolved
Summary
A sustained, high-volume workload from a downstream integration generated a large number of webhook events over an extended period. The follow-on fetches (getRecords) executed concurrently at scale, and a small update in that code path (persisting a “last fetched” timestamp) created heavy database contention. Loc...
4 previous updates
Degraded performance for syncs
Resolved Sep 24 at 09:55pm CEST
We have identified and fixed the root cause of this issue and syncs are now operating as normal.
3 previous updates
Actions and Syncs degraded.
Resolved Sep 09 at 06:51pm CEST
We have identified the root cause and deployed the fix. Operation back to normal.
1 previous update
Higher latency & failure rates
Resolved Aug 27 at 04:01pm CEST
Actions have recovered too, fully recovered.
2 previous updates
Saving Sync Records Degraded
Resolved Aug 13 at 04:33pm CEST
This issue has been resolved, and operations should be back to normal.
2 previous updates
Saving Sync Records Degraded
Resolved Aug 11 at 07:17pm CEST
This issue has been resolved and operations should be back to normal.
1 previous update