Previous incidents
Post-Maintenance Period Sync Delay
Resolved Oct 12, 2025 at 9:42am UTC
All syncs have caught up.
1 previous update
Nango is experiencing problems.
Resolved Oct 7, 2025 at 9:02am UTC
Post-Incident Summary — Database Lock Contention and Service Outage
Date: 6 October 2025
Impact: Temporary outage of Nango services
Status: Resolved
Summary
A sustained, high-volume workload from a downstream integration generated a large number of webhook events over an extended period. The follow-on fetches (getRecords) executed concurrently at scale, and a small update in that code path (persisting a “last fetched” timestamp) created heavy database contention. Loc...
4 previous updates
Degraded performance for syncs
Resolved Sep 24, 2025 at 7:55pm UTC
We have identified and fixed the root cause of this issue and syncs are now operating as normal.
3 previous updates
Actions and Syncs degraded.
Resolved Sep 9, 2025 at 4:51pm UTC
We have identified the root cause and deployed the fix. Operation back to normal.
1 previous update
Higher latency & failure rates
Resolved Aug 27, 2025 at 2:01pm UTC
Actions have recovered too, fully recovered.
2 previous updates
Saving Sync Records Degraded
Resolved Aug 13, 2025 at 2:33pm UTC
This issue has been resolved, and operations should be back to normal.
2 previous updates
Saving Sync Records Degraded
Resolved Aug 11, 2025 at 5:17pm UTC
This issue has been resolved and operations should be back to normal.
1 previous update