Previous incidents

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We have identified the root cause of the issue. The sharding for our log database was too small, creating a bottleneck. During the incident, syncs and actions were slower, but logging was not on the critical path. Only some log messages have been lost.

Downtime: resolved.

Root cause: a table from the main database had grown very large. A database client used for Business Intelligence performed an exact count on this table, locking the database.

Mitigation: the database client now points to a read replica. The large table is being cleaned up.