Previous incidents
Degraded performance for syncs
Resolved Sep 24, 2025 at 7:55pm UTC
We have identified and fixed the root cause of this issue and syncs are now operating as normal.
3 previous updates
Actions and Syncs degraded.
Resolved Sep 9, 2025 at 4:51pm UTC
We have identified the root cause and deployed the fix. Operation back to normal.
1 previous update
Higher latency & failure rates
Resolved Aug 27, 2025 at 2:01pm UTC
Actions have recovered too, fully recovered.
2 previous updates
Saving Sync Records Degraded
Resolved Aug 13, 2025 at 2:33pm UTC
This issue has been resolved, and operations should be back to normal.
2 previous updates
Saving Sync Records Degraded
Resolved Aug 11, 2025 at 5:17pm UTC
This issue has been resolved and operations should be back to normal.
1 previous update
Slow actions & syncs
Resolved Jul 17, 2025 at 5:05pm UTC
Slows actions & syncs. Root cause: burst of actions with large payloads. Mitigation: putting more stringent limitations on action payloads and optimize payload serialization.
1 previous update
Task Heartbeats Expiring
Resolved Jul 15, 2025 at 10:30am UTC
Heartbeat timeouts have ceased. We're investigating the root cause.
1 previous update